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Directgardening.com Website Review & Ratings + Direct Gardening Coupons

Direct Gardening is made up of several online catalog gardening suppliers selling gardening products within the U.S.A. Puerto Rico and the Virgin Islands.  Direct Gardening is a division of the House of Wesley, founded in 2005 and incorporated in the state of Illinois.  Nine companies participate in selling gardening merchandise through Direct Gardening; Royal Dutch, Burgess Seed and Plant, Exciting Gardens, Four Season Nursery, Inter-State Nurseries, Farmer Seed and Nursery, Kelly Nurseries and Honeycreek Nurseries and Come to Buy Inc.

Direct Gardening specializes in bulbs and perennial flowers with distributors adding new varieties each year throughout the planting seasons for online consumers.  Both Direct Gardening and House of Wesley share the same business address of 1604 Morrissey Drive, Bloomington, IL  61704.  The business is listed as a Nursery and Garden and Farm Supply Store.  Neither Direct Gardening nor House of Wesley is accredited with the BBB (Better Business Bureau).

Gardening products and supplies sold through Direct Gardening are:

Supplies

Direct Gardening: What makes it different?

Direct Gardening’s differentiator is their method of doing business in comparison to other online gardening retailers.    As an online catalog retailer, they have assembled a multitude of gardening suppliers on a single internet page.  The concept makes it easier for the online shoppers to find and compare gardening products without having to search the internet.  Each of the suppliers offer product discounts and special 1 cent sales.

Direct Gardening ships within the United States, Puerto Rico and the Virgin Islands.  Spring Hill Nursery does not ship outside of the continental United States.  White Flower Farm does not ship to Alaska or Hawaii.

Direct Gardening offers wholesale pricing for seasonal products and discount pricing for preseason planting, along with some of the lowest pricing for the items compared such as flowering blub packages, ornamental grasses and preplanned flower gardens. 

They are the only online gardening retailer with a substitution policy for items no longer available once the order has been placed.  Direct Gardening states they have the right to substitute the out of stock item for another of equal or greater value.

Direct Gardening vs. primary competitors (sites similar to Direct Gardening)

They all offer a guarantee and replacement policy.  Each asks the customer to return the original packing label for the replacement order to be shipped.  The replacement policy is in effect 1 year from the date of shipment.  The return policy is slightly different between the three online gardening companies.

Direct Gardening specializes in perennials and spring bulbs.  Direct Gardening has the most reviews of the three competitors with a higher number of negative responses. The refund processing for Direct Gardening requires the item with the label to be returned.

Spring Hill Nursery has two affiliates, specializing in perennials. Spring Hills Nursery has fewer negative reviews than Direct Gardening but more than White Flower Farms.  Spring Hill Nursery leaves the option of replacement or refund to the customer, without returning the item.

White Flower Farms has one affiliate, specializing in deer resistant blubs and perennials.  White Flower Farms has the least amount of negative reviews.  They ask customers to follow the care instructions provided to prevent non-surviving plants, and do honor the refund policy.

 

Direct Gardening: Pricing & packages

Direct Gardening sells several varieties and packages for the beginning or expert gardener.  These bulbs can be planted in pots or flower beds and depending on the area they go dormant each year and reappear the following season.  Competitors in this market are Spring Hills Nursery and White Flower Farm.  Selected gardening items have International competitors such as Brecks from Holland.

Mixtures

Direct Gardening offers a package collection of summer colors of 6 blubs for $9.99 or 12 single colors for $12.99.  White Flower Farms sells a mixture of Butterfly Daffodils; 25 blubs for $39.00 or 12 Golden Years blubs for $12.99.  

Preplanned Gardens

Direct Gardening sells a planned Butterfly Garden for $24.99.   The package includes 20 plants with 7 butterfly attracting plants.  Spring Hill Nursery sells their Butterfly Garden for $34.99 with 6 plants in shades of blue that are also butterflies attractors.

Summer Cheer Daffodils

Direct Gardening sells 3 blubs for $5.99, 6 blubs for $10.99 or 12 $19.99.  Spring Hill Nursery is selling 5 blubs of the Summer Cheer Daffodils for $12.99 and Brecks from Holland sells a package of 5 bulbs $13.99.

Ornamental Grass

Direct Gardening is selling Pampas White Grass, 1 plant for $2.99 and 3 for $7.99.  Spring Hill Nursery also sells the Pampas White Grass, 1 for $7.99.

Direct Gardening: Product images & screenshots
Direct Gardening Coupons
Get Free 3 Walk on Me plants with any purchase @ Direct Gardening
Get Receive 10 Free Blue Poppy Anemeno Bulbs With Online Order @ Direct Gardening
Get Current Promotions @ Direct Gardening
Direct Gardening: Customer reviews & comments

Directing Gardening along with House of Wesley has a history of accumulating more negative reviews than positive.  The ratio appears to be consistent; 3 negative to 1 positive over the past two years.  The following reviews are from 2011.  The complaints range from poor customer service to non-surviving plants. 

Cancellation process

The order was cancelled due to the long wait, Direct Gardening sent a confirmation of the cancellation and shipped the order a week later.  The customer refused the order and refund was pending.

Delay in shipping

Two months and still no receipt of order, the customer made conatct with Direct Gardening's customer service and according to the customer there was no resolve.

Another customer's delivery took a month and the plants were moldy and dead on arrival.  Customer dissatisfied with product and company service.

Dead on arrival

Customer ordered a hundred plants, which were supposedly dormant; the plants did not sprout or bloom during season.  The shipping label was used to get a replacement order during the next growing season, the same situation occurred.  

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Comments (4)

Great review. I had no idea they had anything to do with Burgess Seeds.

Excellent write-up and very interesting, too! Thanks for sharing

As usual, very extensive and well researche review.thanks

Ranked #24 in

Makes me wanna get out in my yard today! I love the seed catalogs.

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DIRECT GARDENING COUPONS
Get Free 3 Walk on Me plants with any purchase @ Direct Gardening
Get Receive 10 Free Blue Poppy Anemeno Bulbs With Online Order @ Direct Gardening
Get Current Promotions @ Direct Gardening
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